Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 8:00AM - 3:00PM
  • Sun Closed


Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

What Our Customers Are Saying

We have taken our vehicles to Muffler Brothers in Bellbrook, and in Franklin, and have always been taken care of well. Prices are very reasonable, and they don't try to add extra things they think should be done. I was particularly impressed on our most recent experience where we took our minivan in because the sliding door had come off the track, leaving the door slightly open. Friday afternoon they called us to let us know that they couldn't perform the repair. They had also seen that a thunderstorm was coming, and they have moved it inside so it wouldn't get wet. We were not able to pick it up until the next morning, and when we arrived they had it running to charge the battery since the light had run it down. They charged us nothing for this. My overall experience is that they really take good care of their customers.

-Ben S.

Best shop in the area! Quality work with quality technicians! Doug always gives the Best Prices in town!

-Patrick H.

Best garage I've ever used. They always find the simplest, least costly fix. A dealer spent all day troubleshooting an electrical issue, didn't find the problem, and told me not only that is have to bring my truck back, but that they would likely need multiple days to find the problem. Muffler Bros troubleshoot it and fixed in one day for less than the dealer charged for not even fixing it.

-Dale K.

Great service, worked up an estimate for insurance work, made sure everything was covered, and made the repairs in a timely fashion.

-Mark O.

Fast great service great sounding flowmaster put on.

-Jess H.

This is the only car repair shop that you can trust, plain and simple. They treat everyone with respect and do not try to up-sell anything. I can also attest (on my wife's behalf) that they don't take advantage of female customers.

-Douglas G.

Amazing customer service! Goes above and beyond to help their customers.

-Casey M.

I have never been so pleased with a car servicing before! They are so kind here and very prompt in getting you in and getting the job done right. I reccomend this place to everyone!

-Jane M.

Doug and the team are the BEST! They are honesr, hardworking, and not pushy,. JUST SERVICE WITH A SMILE!!!! They back the work they do. I will definitely call them the next time i need work done. A+++++++++

-KD G.

These guys are the BEST! Always 11/10 level service, so friendly, and great prices and work! Been going there for years, I HIGHLY recommend them! :)

-Ariella J.
  • ASE (Automotive Service Excellence)
  • BBB (Better Business Bureau)
  • Car Care Aware
  • Call Us For Service: 937-848-3834